Seasia provided Sumeru Solutions an application which proves to be scalable & reliable software platform for their enterprise, this platform help many of their clients in multinational banks sector to outsource their non-core banking process.
Headquartered in Bangalore with offices in different parts of India, also they marked their presence in countries like Germany, USA, and Sweden. We created digital interface platforms like apps, web interfaces, chatbots for every channel used in non-core banking process for back-office digitization and automation workflows and tools, integration for legacy systems & third-party services and data feed to analytics services. They are bifurcated with the name Ensource and Encollect
Sumeru identifies that the major problem which most of the multinational bank face in non-core banking process is (1) There is no proper Db management of the customer approaching the bank for certain services due to which potential customer are sometimes lost just because the onboarding processes require customers to go through KYC and approval steps which in-turn effect the overall business of the bank (2) Also indeed there is no proper flow being followed and recorded at any end of the field collection services from the customer who already have had availed the services before and now has to pay back the debt amount.
To overcome the above problems Seasia provided a solution in the form of digitally rich packages named as: